AI MIRROR
TERMS OF SERVICE
Last Updated: Oct 28, 2026
These Terms of Service (“Terms”) are an agreement between you and Polyverse Entertainment Inc. (“Polyverse,” “we,” “us,” or “our”) governing your use of the AI Mirror application and related services (the “Service”). AI Mirror provides photo editing and AI image and video creation tools.
By using the Service, you agree to these Terms. If you do not agree, do not use the Service. Our Privacy Policy explains how we process personal information. Accepting these Terms does not replace any separate consent required for third-party AI sharing or tracking.
We will provide appropriate notice of material changes and state their effective date. Where a change requires new agreement or consent, we will obtain it before the relevant change takes effect. Continued use alone does not authorize a new personal-data processing purpose.
1. Eligibility and Access
1.1 Age Requirement
You must be at least 18 years old to use AI Mirror. Parental or guardian consent does not permit use by anyone under 18. If you act on behalf of an organization, you must have authority to accept these Terms for it. Permissions for people depicted in Content do not change the minimum user age.
1.2 Accounts and Guest Access
Some features are available to guests, while others require an account. You must provide accurate information when required and protect access to your device and sign-in credentials. Apple and Google manage their own sign-in credentials. Tell us promptly if you suspect unauthorized access.
Subscriptions, Credits and other paid benefits are limited to those disclosed for the product you purchase. A subscription does not automatically include unlimited generation, every model or every Credit-based operation. Where guest benefits can be associated with an account, follow the migration flow shown in the app.
1.3 Your Content and Responsibilities
“Input” means the media, text, references and other materials you submit. “Output” means the results returned in response. Together they are “Content.” You are responsible for having the rights and permissions needed to submit and use your Input and for using Output lawfully. Your responsibilities do not remove Polyverse’s own privacy, safety or consumer obligations.
2. Use of the Service
2.1 Service License and AI Limitations
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to use the Service for personal, non-commercial purposes. You may save and share your own Content through available features. Purchasing a subscription or Credits does not itself grant commercial-use rights or rights in third-party likenesses, voices, music or other materials.
You may not copy, distribute or exploit our software or supplied materials beyond the Service’s permitted functions or rights granted by applicable law. Applicable open-source licenses govern the rights they grant and are not restricted by this clause.
AI results can be inaccurate, distorted, unexpected or similar to existing works. They do not prove that a depicted event occurred or that a person acted as shown. Review results and necessary permissions before using or sharing them. Processing time can vary with the request, network and service capacity. These limitations do not remove our obligations to provide safeguards, handle reports or deliver purchased benefits.
2.2 Prohibited Conduct
You must not use the Service to violate the law or another person’s rights; exploit or harm minors; deceive, defraud, threaten or harass; impersonate people or organizations harmfully; distribute spam; or interfere with others’ use of the Service.
You must not bypass content safeguards or access restrictions, attempt unauthorized access, introduce malware, attack infrastructure, or use automated collection or copying methods without authorization where prohibited by these Terms and applicable law.
2.3 Content Rules
Do not create, upload or distribute unlawful content, sexual content involving minors, non-consensual intimate imagery, harmful sexualized impersonations, nudity or pornography prohibited by the Service, graphic violence, threats, harassment or infringements of privacy or intellectual-property rights. These rules apply equally to AI-generated and edited material.
Upload another person’s photo, likeness or voice only with the rights and permissions needed for the intended use. Where a minor appears in otherwise permitted Content, obtain required parent or guardian permission and comply with applicable law. Such permission does not allow prohibited content and does not allow an underage person to use the Service.
We may reject requests, restrict or remove content, or suspend access where appropriate to address violations or protect users. Report harmful or infringing content using an available reporting control or by contacting [email protected] with the relevant content or task reference. You may contact support to appeal an action you believe is mistaken. Enforcement does not automatically eliminate mandatory refund or consumer rights.
2.4 Advertising
The Service may display third-party advertisements. Advertisers may have separate terms for their products or services. We remain responsible for obligations applicable to ads shown within our Service. Report inappropriate ads to support with enough information to identify the ad. Advertising data practices and choices are governed by the Privacy Policy; accepting these Terms does not authorize tracking or advertising use of your Content.
3. Intellectual Property and Content Permissions
3.1 Your Input and the Processing License
You retain rights you hold in your Input. You grant Polyverse a non-exclusive, purpose-limited permission to host, copy, transmit, process and transform Content only as needed to perform the generation, editing, storage and delivery you request. This permission extends only to providers needed for those functions under the same limits.
This is not an unrestricted transferable license to use your Content for our business or promotion. It does not authorize general model training or public advertising. It lasts only for the necessary purpose and retention period in the Privacy Policy. Limited lawful retention does not authorize unrelated reuse. Personal information is also subject to the applicable privacy protections and separate consent requirements.
3.2 Output
As between you and Polyverse, we do not claim ownership of your Output. To the extent permitted by law, you retain or receive the rights in Output that we can lawfully grant, subject to underlying third-party rights and restrictions disclosed for the selected feature or supplied materials. We do not guarantee copyright protection, exclusivity, originality or uniqueness.
Rights in Output do not transfer ownership of our templates, music, software or third-party materials, and do not override the personal, non-commercial service license in Section 2.1. We do not make a blanket determination that all AI Output is a legally protected derivative work.
3.3 Our Materials
Except for your Content and rights granted by applicable licenses, the Service’s software, designs, trademarks, logos and supplied materials belong to Polyverse or its licensors. You may not use our trademarks without permission except as allowed by law.
4. Purchases, Subscriptions and Credits
4.1 Prices and Payment
Digital purchases on iOS are processed through Apple In-App Purchase; purchases on other supported platforms follow the applicable store process. Before purchase, the offer identifies the localized price and currency, billing period, included benefits and applicable trial or Credit conditions. The store purchase confirmation governs the actual charge. We do not charge your payment method separately under these Terms.
Later promotions do not automatically adjust completed purchases, without limiting applicable consumer rights or the store’s refund process. Pricing errors do not authorize undisclosed retroactive charges.
4.2 Subscriptions, Trials and Credits
Subscriptions renew automatically unless canceled under the conditions shown before purchase. Manage Apple subscriptions in Settings → your name → Subscriptions. Manage Google Play subscriptions through Google Play’s subscription settings. Cancellation ordinarily stops future renewal and does not itself refund the current period or delete your AI Mirror account.
Free trials and introductory offers are available only to eligible users. When you are not eligible for a free trial, we show the regular subscription price and corresponding wording. Trial duration, the charge after a trial and renewal terms must match the applicable offer and store confirmation. Promotional offers are governed by their disclosed conditions and the store’s permitted mechanisms.
Subscriptions include only the benefits stated for the selected plan. Additional operations may require Credits. Purchased Credits do not expire; separately identified promotional or subscription allowances follow their disclosed allocation and expiry or reset rules. The required Credit cost is shown before the relevant request.
Permanent Credits and separately purchased Credits do not expire. Where a plan includes daily reward Credits, those daily Credits reset at the end of each day and unused amounts do not carry over. Credits that expire are used before permanent Credits. Daily subscription rewards stop when the subscription expires; purchased and permanent Credits remain available, subject to account deletion under Section 4.3.
If rendering cannot be initiated or fails because of a technical fault, Credits deducted for the request can be returned, usually automatically. If an eligible return has not arrived, contact support so we can verify and resolve it. If rendering starts successfully but later fails because the submitted content violates our content rules, the Credits used for that request are not returned. These rules do not limit remedies required by applicable law.
4.3 Restoration, Refunds and Account Deletion
For eligible Apple purchases, use Restore Purchases with the Apple Account used for the purchase. If an AI Mirror account association is involved, use the relevant AI Mirror account or contact support for help. Restoration of an eligible subscription is different from recovering deleted Content or restoring consumable Credit packs; do not assume that restoring a purchase recovers all earlier data or balances.
Request refunds for Apple-billed purchases through reportaproblem.apple.com, subject to Apple’s process and applicable law. Purchases through another store follow that store’s refund process. If a payment succeeds but benefits are missing, contact support with a transaction reference so the issue can be investigated.
Deleting the app, signing out or deleting your AI Mirror account does not cancel store auto-renewal. You may initiate account deletion even while a subscription is active. Save any Content you need before deletion. Store renewal, data deletion and handling of remaining paid benefits are separate processes.
When account deletion becomes effective after the 7-day cancellation period, Credits and benefits linked to the deleted AI Mirror account are cleared. Deleted Content and cleared Credits cannot be recovered through Restore Purchases. Save needed Content and review any remaining balance before confirming deletion.
App-store subscriptions and eligible restorable-purchase rights are separate from the deleted account balance. You can request restoration of a still-valid subscription using the same store account used for purchase. Where an AI Mirror account association is involved, contact support for assistance. Restoration does not duplicate previously delivered consumable Credit packs or recover deleted Content or cleared Credits. Refund requests remain subject to the applicable store process and mandatory legal rights.
5. Third-Party Services
Some features rely on third-party AI or other providers. Related personal-data processing is described in the Privacy Policy. Integration of a provider does not remove Polyverse’s own obligations. Independent websites you choose to visit may have separate terms; following a link does not automatically authorize transfer of your Content.
We may modify or remove integrations for legitimate service, security, legal or operational reasons, with appropriate notice where practicable and without removing mandatory remedies for affected paid benefits.
6. Availability, Disclaimers and Liability
6.1 Availability
We aim to keep the Service available but cannot guarantee uninterrupted or error-free operation. Maintenance, upgrades or protective restrictions may be necessary. We provide reasonable notice where practicable and support for affected users.
6.2 AI Limitations
AI Output may be incomplete, inaccurate or unsuitable for a particular use. Evaluate it before relying on it or sharing it. An AI limitation does not excuse failure to protect personal data, apply required safety measures, handle complaints or provide purchased benefits.
6.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLYVERSE AND ITS AFFILIATES AND LICENSORS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, GOODWILL, USE OR DATA. TO THAT SAME EXTENT, OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE PRECEDING 12 MONTHS OR US\$100.
These limits do not apply where liability cannot lawfully be excluded or limited and do not remove mandatory consumer remedies, applicable privacy rights or store refund rights.
6.4 Disclaimer
THE SERVICE IS PROVIDED “AS IS” ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. NO DISCLAIMER OVERRIDES OUR SPECIFIC PRIVACY COMMITMENTS, REQUIRED SECURITY AND CONTENT SAFEGUARDS, SOFTWARE-LICENSE OBLIGATIONS OR DUTIES CONCERNING PURCHASED BENEFITS. MANDATORY WARRANTIES AND REMEDIES REMAIN AVAILABLE.
6.5 Indemnification
To the extent permitted by law, you agree to indemnify Polyverse and its affiliates and service providers against third-party claims and reasonable related costs to the extent caused by your unlawful conduct or material breach of these Terms, subject to reasonable arrangements for the defense. This does not require you to compensate us for our own fault, unlawful processing or breach of our obligations.
7. Governing Law and Disputes
THIS SECTION PROVIDES FOR ARBITRATION AND INDIVIDUAL DISPUTE RESOLUTION WHERE LAWFULLY ENFORCEABLE. PLEASE READ IT CAREFULLY.
7.1 Governing Law
These Terms are governed by the laws of the State of New York, United States, without applying its conflict-of-laws rules, subject to mandatory protections available where you live. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
7.2 Arbitration
You and Polyverse will first try to resolve a dispute in good faith for 30 days after it is raised. If it is not resolved, and to the extent permitted by applicable law, the dispute will be submitted to binding arbitration administered by JAMS under its applicable rules, including mandatory consumer protections. One arbitrator will be selected under the applicable rules. Arbitration will take place in English in New York, New York, except where applicable law or mandatory consumer rules require otherwise.
7.3 Individual Proceedings and Mandatory Rights
To the extent permitted by law, proceedings will address disputes individually rather than as a class or representative action. This section does not remove non-waivable local consumer rights, required access to courts or regulators, or your right to complain to a data-protection authority.
8. Other Terms
8.1 Entire Agreement
These Terms and the Privacy Policy describe the agreement concerning the Service, without excluding other expressly applicable purchase disclosures or mandatory rights. Specific privacy protections and separately recorded permissions prevail over any general content license or disclaimer concerning personal-data processing.
8.2 Severability
If a provision is unenforceable, it will be limited or removed only as necessary; the remaining provisions continue to apply to the extent permitted by law.
8.3 Waiver
Failure to enforce a provision does not waive our right to enforce it later. A waiver of one breach does not waive another.
8.4 Suspension, Termination and Deletion
You may stop using the Service at any time. We may restrict or terminate access for a material breach, legal requirements or a reasonable need to prevent harm. We provide notice and an opportunity to retrieve Content where practicable, unless doing so would create a risk or be prohibited by law. Contact support to appeal an action you believe is mistaken.
You can request account deletion through the app. The cancellation window, deletion scope, completion deadline and limited legal exceptions are those in Privacy Policy Section 6. Deletion covers associated Content and account data. Suspension or termination does not expand our license to your Content or authorize new training or promotion.
Data deletion does not cancel store renewal. Paid benefits and remaining Credits are handled under Section 4 and applicable law. Discontinuing the Service does not remove mandatory remedies.
8.5 Equitable Remedies
Either party may seek injunctive or other equitable relief where available under applicable law. This clause does not remove non-waivable rights or applicable procedural protections.
8.6 Contact and Notices
Contact [email protected], or write to Polyverse Entertainment Inc., 200 Continental Drive, Suite 401, Newark, DE 19713, United States. We may provide notices through the app or an email address you have supplied, subject to applicable notice requirements.